Terms and Conditions

1. General

1.1 The

These General Terms and Conditions (GTC) regulate the contractual ones

Relationships between the customer and e-teile GmbH regarding e-teile

GmbH offers products regardless of the sales channel.

1.2 Opponents

or conditions of the customer that differ from these General Terms and Conditions are only valid if

if they are provided by e-teile GmbH in writing in individual cases and before the contract is concluded

have been confirmed.

1.3 The General Terms and Conditions are

Part of all contracts concluded between the customer and e-teile GmbH

be completed. With the product order (regardless of

Sales channel), the customer accepts the general terms and conditions, which also apply to all future ones

Contracts apply. The latest edition of the General Terms and Conditions is available on www.e-teile.ch

published. With each order the customer accepts the modified or

most current terms and conditions.

1.4 The order

Products from e-teile GmbH can be purchased electronically via the online shop

E-mail, postal mail, telephone, as well as directly at the headquarters. The customer

confirms that his information is true and complete.

1.5 Oral

There are no agreements.

1.6 The purchase contract

comes about with e-teile.ch e.K., owner: E-teile GmbH, Unterfeldstrasse 10,

8580 Amriswil, commercial register: UID CHE-376.132.931., on August 30, 2023.

2. Registration as a customer /

User account online shop

2.1 Every customer is

entitled to open a user account for the online shop via the Internet,

whereby he undertakes to provide the information truthfully and completely

to fill out.

2.2 For those through

Transmission errors, malfunctions, technical defects and disruptions,

Operational failures or unlawful interventions in the customer's IT systems or

E-teile GmbH excludes all liability for damage caused by a third party

out of. The customer is responsible for his user account, the protection of his user name and

responsible for the password.

2.3 E-teile GmbH

is entitled, without prior notice and without giving reasons, to do so

Block your user account for the online shop and register as a customer.

3. Offers / Orders /

Availability of products

3.1 The

Product presentation from E-teile GmbH using catalogs, price lists and in

Online shop represents an invitation to make an offer and is for E-teile

GmbH non-binding.

3.2 The

Product order by the customer via any communication channel

(Online shop, email, telephone, post) is binding for this.

3.3 A contract

between the customer and E-teile GmbH comes about at the latest when E-teile

GmbH does not respond to the request within three working days of receiving the order

rejects. The period begins one day after delivery of the order and is

complied with if the declaration from E-teile GmbH is made on the last day of the deadline

is sent or communicated to the customer. E-teile GmbH reserves the right

To refuse to process an order without giving reasons or

to impose quantity restrictions.

3.4 Technical

Information, including that regarding the linking of individual products

with each other and/or with vehicles as well as the description of the product

Offers, brochures and other information are, insofar as this is clear from the

Order confirmation does not indicate otherwise, is non-binding and does not represent any

legally binding assurance of properties. E-teile GmbH

assumes no liability for the correctness of the technical data

Completeness, timeliness and suitability with regard to the information provided by the customer

intended use. Customer claims for direct or

Indirect damage from this is excluded and it is within the scope of the

Responsibility of the customer, the usability of the products for him

intended use.

3.5 E-teile GmbH

makes no warranty regarding product availability and reserves the right

reserves the right to only carry out the contract when the ordered products are in stock

are effectively available or a timely delivery of electronic parts

GmbH is possible by the manufacturer or supplier.

4. Delivery/transfer of risks

4.1 The delivery

takes place directly to the delivery address and contact person specified by the customer

of Switzerland. The place of fulfillment is the place where the goods are delivered

is handed over to the transport company.

4.2 For all

For deliveries and self-collection, the risk is transferred to the customer,

as soon as the goods are ready for dispatch or to the transporter or the person collecting the goods

has been handed over. E-teile GmbH declines any liability for

Transport damage.

4.3 The Deliveries

In Switzerland, orders usually take place within 24 hours on weekdays.

Unless otherwise agreed in writing, individually

The stated deadlines are only inaccurate information and E-teile GmbH

assumes no liability for a specific delivery time.

4.4 E-teile GmbH

can refuse deliveries or the execution of work if opposite

There are outstanding claims due to the customer.

5. Acceptance obligation / cancellation

5.1 The customer

undertakes to accept the products delivered by E-teile GmbH. If

If the customer refuses acceptance, it is up to E-teile GmbH whether to do so

insists on fulfilling the contract or withdraws from the contract. In any case, E-parts

GmbH is entitled to a compensation of 20% of the invoiced amount

Price to be charged. E-teile GmbH reserves the right to assert claims

to claim further damages.

5.2 The return of products is excluded. Deviating from this, E-teile GmbH grants this

Customers have a 14-day return period when new. E-teile GmbH expressly excludes the possibility of taking back products or electronic components ordered specifically for the customer. E-teile reserves the right to return products within 14 days of delivery

GmbH proposes to deduct a processing fee of 20% of the price charged from the credit.

All returns must be registered here:

https://www.e-teile.ch/retourn/

6. Prices, payment methods,

Retention of title

6.1 In the event of delivery delays or individual purchases for the customer, the following applies

Daily price on the day of ordering by E-teile GmbH. E-teile GmbH reserves the right

expressly reserves the right to adjust prices at any time.

6.2 The prices

are net plus VAT in Swiss francs. The price

of the car parts includes transport costs by post.

Cash on delivery charges and other fees are charged separately.

6.3 The invoice amount must generally be paid in advance. E-teile GmbH can do this

However, customers have an arbitrary payment period (usually 30 days from

invoice date). Unjustified cash discounts will be deducted immediately

charged and remain owed.

6.4 In the event of late payment in accordance with Section 6.3. default occurs without warning and the

The customer owes default interest of 5% p.a. E-teile charges for each reminder

GmbH a processing fee of CHF 20.-, whereby the company pays the

We reserve the right to claim further damages. In the event of late payment

E-teile GmbH has the right to withdraw from the contract without a grace period

to reverse the contract and claim damages.

6.5 Billing

Counterclaims from the customer are excluded. The customer is not entitled to any

Settlement law. In addition, the customer is not released from his payment obligation

exempt, even if he asserts that he has claims (e.g. due to

defects) from the contract with E-teile GmbH.

6.6 E-teile GmbH remains the owner of the delivered products until they have contractually agreed

has received all payments owed in full.

6.7 Purchase on account (including payment in installments) is processed by CembraPay AG. It

The general terms and conditions and data protection declaration of CembraPay AG apply.

7. Warranty

7.1 The customer must

immediately after delivery, the quality of the goods received

Check products and, if there are defects, E-teile GmbH in writing

Report a defect, stating the customer and order number. As a defect in

Incorrect delivery also applies in this sense. If the customer misses the notification,

The purchased products are considered approved unless there are defects

acts that were not apparent upon careful examination. Surrender to

If such defects occur at a later date, this must be done within 48 hours

upon discovery, to submit a written complaint to E-teile GmbH,

otherwise the product is deemed to be approved even with regard to these defects.

7.2 On the

Parts supplied come with a 12 month warranty. Of the

Any electronic parts are excluded from the warranty.

7.3 For

Defects/damage that are due to unprofessional workmanship (installation, conversion,

expansion, etc.) are to be traced back (e.g. processing by the customer himself,

laypersons, non-professionals, etc.) any warranty or liability is assumed

excluded. In such cases, the customer therefore has no ownership whatsoever

Warranty and/or liability claims.

7.4 If during

the warranty period on a product is subject to the warranty

A defect occurs and this product is manufactured, processed,

has been repaired or maintained, the customer is entitled to

Repair or replacement of the defective product. E-teile GmbH reserves this

Right to choose between the two options at your own discretion

to choose the corrective action. If the defect is due to insufficient performance of the electronic parts

GmbH, it is free to choose between repairs or

Reduction (cost reduction) to choose. Further warranty claims

are excluded.

7.5 The

Warranty is expressly excluded for defects due to normal

Wear and tear, improper maintenance or incorrect storage, use or

Processing, incorrect operation, excessive stress such as

Motorsport use, etc., natural corrosion and other reasons caused by E-parts

GmbH is not responsible. The warranty period expires prematurely if

the customer or a third party, without the prior written consent of E-teile

GmbH, carry out repair work on the defective product.

8. Liability

8.1 E-teile GmbH

is only liable for direct damage caused intentionally or through gross negligence

Damage. Liability for indirect damage and damage caused by negligence

is excluded. In particular, E-teile GmbH is not liable for the costs

as a result of removal and installation of the replaced or to be replaced parts as well as the

any consequential damages resulting from the use of the defective parts

Art.

8.2 Liability for

E-teile GmbH's auxiliary personnel will be provided within the scope of what is legally permissible

stipulated away.

8.3 Customer Payments

in the E-teile GmbH online shop take place in a protected area in which

the data is transmitted using encryption. Nevertheless, E-teile GmbH can

cannot guarantee the security of the payment system and is not liable for it

Security of the transmission of the data or from a possible

Damage caused by data misuse.

9. Data protection

9.1 Those in the frame

Personal customer data collected during customer registration is stored

and can be used both for contract processing and for other purposes, such as:

used for marketing purposes. The customer declares his consent to E-parts

GmbH is entitled to the information recorded in the course of contract processing

personal customer data for marketing communication with the customer

use.

9.2 The customer can E-parts

GmbH at info@e-teile.ch at any time that he does not have any

Marketing communication wants more.

10. Copyright

10.1 E-teile GmbH

reserves the property rights and copyrights to images and others

Documents available.

10.2 The Customers

are obliged to comply with trademark and copyright regulations

and in particular no unauthorized use of trademarks and images of the E-teile

GmbH. Any unlawful use by the customer is

not approved by E-teile GmbH. E-teile GmbH assumes no liability

and reserves the right to any claims for damages.

11. Final provisions

11.1 Any

Sales partners and sales consultants of E-teile GmbH are not authorized to

to enter into obligations or provide guarantees on behalf of E-teile GmbH.

Such declarations only become binding when they have been made by E-teile GmbH

have been approved in writing.

11.2 Should one

Provision of these General Terms and Conditions and/or the contract may be or become ineffective

This does not affect the remaining provisions of these General Terms and Conditions. E-teile GmbH

and the customer hereby undertake to make a regulation that is in keeping with the meaning

and the purpose of the ineffective standard corresponds as far as possible. changes,

Additions and additional agreements to the General Terms and Conditions must be in writing.

11.3 Rights and

Obligations arising from the contract can only be fulfilled by the customer in writing

The consent of E-teile GmbH can be transferred to third parties.

11.4 This

The legal relationship between the customer and E-teile GmbH is subject to this

Swiss substantive law excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The

The exclusive place of jurisdiction is Amriswil TG, whereby E-teile GmbH is

expressly reserves its claims to any other competent court

to assert.

11.5 E-teile GmbH

is entitled to change these General Terms and Conditions at any time. It is the responsibility of E-teile

GmbH to announce the changes in an appropriate manner. By making the

next order via the online shop or the next order via

Email, post or telephone, the changes will be approved by the customer.

11.6 These Terms and Conditions

come into force on December 12, 2023. They replace everyone up to this date

valid terms and conditions of E-teile GmbH.

Place of jurisdiction responsible authority:

Arbon District Justice of the Peace Office, Bahnhofstrasse 3 / PO Box 300, 8590

Romanshorn, Switzerland